Privacy policy

Account

If you create an account we store your name, email address, and phone number when you give us one, plus the credentials needed to sign you in.

Addresses

Shipping and billing addresses you save or enter at checkout are stored so we can deliver and invoice the order.

Orders

We keep the items, amounts, status, and delivery details of each order.

Cookies and local storage

The store keeps a cart identifier and your signed-in session in cookies or local storage, and the country you selected so prices stay on the right region. These are used to run the shop.

How we use information

We use this information to take orders, deliver them, reply to contact messages, keep your account working, and meet tax and accounting duties.

Sharing

We share what a delivery partner needs to hand over a parcel, what a payment provider needs to take payment, and what our email provider needs to send order and contact messages.

Retention

Account details stay while the account is open. Orders and related records stay for as long as tax and accounting rules require. Contact messages stay so we can answer them and see what was agreed.

Your rights

You can ask to see, correct, or delete account information. We may keep order records we are required to retain. Use the contact form to make a request.

Contact

Makerko Pvt. Ltd., Kathmandu, Nepal. Questions about this policy go through the contact form. These terms sit alongside the terms of use.